Salessential is a made-up term that just means sales training is essential in Los Angeles and everywhere. It means being prepared for the downfalls of the career, as well as learning how to cope with them. It also means knowing the product and pricing, as well as how to present it well for the consumer with whom you’re speaking. The process never goes away, and there may be times where a refresher course is needed, as well.
Prospecting/Reluctance
Salessential showcases how important the selling process is, whether it be communicating, listening, or prospecting. You’ll learn how not to take it personally when someone tells you no and how to deal with call reluctance (“Let me think about it and get back to you”). You’ll also realize the difference between stalking and prospecting (there is a fine line), and learn how to engage others effectively.
Communication/Listening
Sales training in Los Angeles will also help you learn to communicate and listen better. While everyone realizes that communicating is salessential, most people don’t listen to what the customer says or remarks. For example, you may know how to spin any conversation to your benefit, or how to get people to think in terms of a red or green car instead of just wanting a car. However, if you don’t stop and listen to their response, you could miss an opportunity.
Closing
It is incredibly important to have product knowledge, including price and ability to lower costs as allowed by your company. However, most salespeople get so caught up with information overload that they miss the buying signal from the client. The client will have a subtle “tell” that warns you they are ready to make their purchase. If you miss it and continue about the features and benefits, you could lose the sale.
