For many people, the sudden and often unanticipated issue of a furnace failure will result in the need to find a furnace service in a hurry. For other homeowners in Atlanta, there may not be an emergency but rather a need for a reliable company to provide routine maintenance on the HVAC system.
Even if there is a rush to find an HVAC company, simply choosing the first one that pops up on a search engine results page is not the best idea. While you may end up choosing that company, it is worth your while to take a few minutes and do some quick checking of the company.
Know the System
Not all furnace and HVAC repair services work on all makes of furnaces. Most of the large companies will provide furnace service on both electric and gas furnaces of all the major manufacturers, but it is still important to check.
When contacting the HVAC company, know at least the manufacture of the furnace. There should be a small metal tag inside the access panel to the furnace that provides the model number as well.
Ask About Estimates
An experienced furnace service with trained, certified HVAC technicians will be able to provide written estimates for their services. They will also have maintenance contracts that can be reviewed before you choose to use the company.
In most cases, estimates cannot be provided over the phone. There may be multiple issues that cause a furnace failure, each which will have different repair requirements and different costs.
Always do a quick online review of any Atlanta furnace company under consideration. The Better Business Bureau, Angie’s List, Yelp and other online review sites can be very helpful to get a sense of the experience of past and current customers.
