Handling the First Phone Call to the Office of a Personal Injury Attorney in Auburn, Indiana

by | Apr 28, 2017 | Personal Injury

Negligent acts can lead to injuries, and victims may be entitled to compensation. Victims of negligence can contact a personal injury attorney in Auburn, Indiana to get help obtaining the compensation, but many are worried about contacting the law office for the first time and do not know how to handle that first phone call.

Be Prepared Before Calling

The victim will need to know what their schedule is for the following week or two so they can find a good time to meet with the attorney. They will also want to know the basics about their case, such as how injured they are and what exactly happened to cause their injuries so they can answer any questions the legal secretary might have.

Offer Your Name and a Brief Outline of What Occurred

The legal secretary will likely be the one to answer the phone call. The victim should offer their full name and give a brief overview of what occurred and what their injuries were. This should be a few sentences at most, not a detailed account of what happened to them. The legal secretary may ask questions if they need more information to provide to the lawyer before the consultation.

Discuss Any Special Needs for the Consultation

Some people are too injured to leave the hospital when they initially contact the lawyer, so they will need to let the legal secretary know about this. Others may need to ensure they will have a translator or other assistance available for the consultation.

Ask What You Need at the Consultation

The victim will need to make sure they understand what to bring to the consultation. They’ll often need to bring anything they have that details what happened to cause their injuries as well as what their injuries are. The more they can bring with them, the better. The legal secretary will let them know if there’s anything that might be vital for the consultation.

By following these tips, a person can easily contact the office for a personal injury attorney in Auburn, Indiana and set up a consultation that will allow them to speak with the attorney about their case. This is the first step in obtaining the help they need to get compensation for their injuries. To set up a consultation with an attorney today, follow the above steps and contact Yoder & Kraus now.

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